Terms & Conditions — 99bb Platform Rules of Use

By accessing, registering on, or using the 99bb platform (accessible at https://99bb.io and any associated mobile or application interfaces), you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety. If you do not agree with any part of these Terms & Conditions, you must not access or use the 99bb platform.

These Terms & Conditions apply to all visitors, registered users, and any other persons who interact with the 99bb platform in any capacity. They govern your use of all products and services offered by 99bb, including but not limited to live casino, slots, crash games, sports betting, and any promotional programmes made available to registered players.

99bb reserves the right to update or modify these Terms & Conditions at any time. Continued use of the platform following the publication of any revised Terms & Conditions constitutes your acceptance of those changes. You are advised to review this page periodically.

Access to and use of the 99bb platform is strictly limited to individuals who satisfy all of the following eligibility criteria at the time of registration and at all times during their use of the platform:

• You are at least 21 years of age. 99bb enforces a strict minimum age requirement of 21+ for all registered players. Persons under the age of 21 are not permitted to register, deposit, wager, or claim any bonus on the 99bb platform.
• You are accessing the platform in a jurisdiction where doing so is not prohibited by applicable law.
• You are acting on your own behalf as an individual and not as an agent or representative of any third party.
• You are not a resident of any jurisdiction in which 99bb is explicitly prohibited from offering services.
• You have not previously been self-excluded or excluded by 99bb from accessing the platform.
• You are not an employee, contractor, director, or immediate family member of an employee or contractor of 99bb or any of its affiliated game providers.

To access any real-money product on the 99bb platform, you must complete the registration process and create a single account. During registration, you are required to provide accurate, complete, and current personal information. 99bb may at any time request documentary evidence to verify the information you have provided.

Each individual is permitted to hold only one registered account on 99bb. The operation of multiple accounts by a single individual — whether registered under the same or different personal details — is strictly prohibited. Where duplicate accounts are identified, 99bb reserves the right to close all associated accounts, void any bonuses received, and retain any bonus-derived winnings.

• Your 99bb account login credentials are personal to you and must not be shared with or disclosed to any third party under any circumstances.
• You are solely responsible for all activity that occurs under your account, including transactions made by any person who accesses your account using your credentials.
• You must notify 99bb immediately at [email protected] if you become aware of or suspect any unauthorised access to your account.
• 99bb will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials.

99bb reserves the right to carry out identity verification (KYC) procedures at any stage of the customer relationship, including before processing a withdrawal. Documents that may be requested include a government-issued national identity card, passport, or driving licence, and proof of payment method ownership.

All financial transactions on the 99bb platform are conducted in Bangladeshi Taka (BDT). 99bb supports deposits and withdrawals via bKash, Nagad, Rocket, Upay, and selected bank transfer options including Dutch-Bangla Bank, City Bank, and BRAC Bank. Availability of payment methods may vary and is subject to change without prior notice.

The minimum deposit amount is ৳200. The minimum withdrawal amount is ৳500. Maximum deposit and withdrawal limits are displayed in the cashier section of your 99bb account and may vary based on your account tier, payment method, and verification status.

• Deposits made via bKash and Nagad are typically credited to the 99bb account in real time. Bank transfer deposits may take up to 2 business hours to credit.
• Withdrawal requests are processed within 15 to 60 minutes for mobile wallet channels under normal operating conditions. Processing times may be longer during periods of high volume or where additional verification is required.
• Withdrawals will be made to the same payment method used for the most recent deposit unless otherwise approved by 99bb's payments team. This policy exists for fraud prevention purposes.
• 99bb does not charge transaction fees on deposits or withdrawals. However, your mobile financial service provider (e.g., bKash, Nagad) may apply their own charges independently of 99bb.
• Deposits funded from third-party accounts or payment instruments not registered in your name are prohibited. Any deposits identified as originating from a third-party source may be voided and the deposit amount returned to the original sender.

99bb offers a range of bonuses and promotions to eligible registered players from time to time. All bonuses are subject to specific terms and wagering requirements that will be clearly stated at the time of each offer. These general bonus terms apply to all 99bb promotions unless explicitly superseded by a promotion-specific term sheet.

• Bonus funds are credited to your 99bb account separately from your real-money balance. In accordance with the applicable wagering requirement, bonus funds must be wagered a specified number of times before any derived winnings may be withdrawn.
• Wagering requirements apply to the bonus amount unless stated otherwise. The applicable wagering multiplier and any game restrictions or contribution weightings will be stated in the individual promotion terms.
• Bonuses are issued for personal use only. Players may not transfer bonus funds or use multiple accounts to claim the same bonus.
• 99bb reserves the right to modify, suspend, or withdraw any bonus or promotional offer at any time and without prior notice, subject to any commitments already made to players who have opted into a specific offer prior to the change.
• Where 99bb determines that a bonus has been claimed fraudulently, through collusion, or in violation of these Terms & Conditions, it reserves the right to void the bonus and any associated winnings and to suspend or close the account.
• Free spins, cashback awards, reload bonuses, and VIP programme rewards are all subject to these general bonus terms unless individual promotion terms state otherwise.

The 99bb platform is provided for lawful personal entertainment purposes only. You may access and use the 99bb platform solely for your own personal, non-commercial enjoyment of the gaming and betting products available. Any other use is expressly prohibited.

You agree to use the 99bb platform in a manner consistent with all applicable laws in your jurisdiction, these Terms & Conditions, and any additional rules, policies, or guidelines published by 99bb from time to time. 99bb reserves the right to suspend or restrict your access to the platform if it suspects that your use violates any applicable law or these Terms & Conditions.

• You may access the 99bb platform via a standard web browser or any officially supported mobile interface.
• You may fund your account, place wagers, claim eligible bonuses, and request withdrawals subject to the terms applicable to each product and service.
• You may contact 99bb customer support via the live chat function for account and product-related queries.

The following conduct is strictly prohibited on the 99bb platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent account closure, forfeiture of balances, and reporting to relevant authorities where required by law.

• Registering more than one account or accessing the platform using another person's account credentials.
• Providing false, misleading, or fraudulent personal information during registration or verification.
• Using automated software, bots, scripts, or other non-human mechanisms to interact with the 99bb platform in any way.
• Exploiting any software bug, glitch, or technical error on the platform to gain an unfair advantage. Any winnings obtained through exploitation of a technical error are void and will not be paid out.
• Engaging in money laundering, including depositing funds derived from criminal activity or using the 99bb platform to layer or integrate illicit funds.
• Colluding with other players to gain an unfair advantage in any game, including communicating hand or card information during live casino games.
• Engaging in any form of match-fixing, spot-fixing, or any scheme designed to manipulate the outcome of any sporting event on which 99bb offers betting markets.
• Placing bets using insider information not available to the general public in relation to any sporting event.
• Attempting to reverse-engineer, decompile, disassemble, or otherwise derive the source code of any 99bb software or third-party game software accessible through the platform.
• Using a VPN, proxy server, or other tool to circumvent geographic access restrictions or to conceal your true jurisdiction of residence.

All sports betting activity on the 99bb platform is governed by these Terms & Conditions and the specific sports betting rules published in the platform's sportsbook help section. In the event of any conflict, the sport-specific rules take precedence over these general terms for matters directly related to the settlement of sports wagers.

• All bets are accepted at 99bb's sole discretion. 99bb reserves the right to refuse, limit, or cancel any bet without providing a reason.
• Once a bet has been accepted and confirmed, it cannot be cancelled by the player except where 99bb offers a specific cash-out feature and the player elects to use it before the relevant market closes.
• In the event of a match or event being postponed, abandoned, or cancelled, bets will be settled according to the applicable sport-specific rules. In general, if a match is not completed within 24 hours of its original scheduled start time, all single bets on that match will be voided and stakes returned.
• Live in-play betting markets are available for selected events including BPL cricket, IPL, T20 World Cup, and international football fixtures. In-play odds are subject to change continuously. 99bb accepts no liability for any technical delays between the actual event and the display of live odds on the platform.
• Maximum stake limits and maximum payout limits apply to all sports betting markets. These limits are displayed in the bet slip at the time of bet placement and vary by sport, market type, and event.
• 99bb reserves the right to withhold payment on any bet where there is reasonable suspicion of irregular wagering patterns or where the integrity of the underlying sporting event is in question, pending the outcome of any investigation.

All casino games available on the 99bb platform are sourced from certified, internationally recognised game providers including Evolution Gaming, Ezugi, Pragmatic Play, Microgaming, NetEnt, and Spribe. Every game uses a certified Random Number Generator (RNG) or live physical equipment (in the case of live dealer games) and is subject to independent audit by accredited testing laboratories.

Published Return-to-Player (RTP) percentages represent the theoretical long-term average return for each game under normal operating conditions. RTP figures are a statistical measure over a large number of game rounds and do not guarantee any individual player's results in any single session or over any finite number of game rounds.

• 99bb does not manipulate game outcomes. The results of all RNG-based games are determined entirely by the certified software of the game provider and are beyond the control of 99bb.
• Live dealer game outcomes are determined by physical equipment (cards, roulette wheels, dice) in certified studio environments operated by Evolution Gaming and Ezugi.
• Any malfunction of a game — whether due to a software error, network interruption, or any other technical cause — voids all related plays and any apparent winnings associated with the malfunctioned round. Wagers placed on a malfunctioned round will be returned to the player's balance.
• Game rules, including paytables, side bet rules, and special feature mechanics, are displayed within each game interface. Players are encouraged to review game rules before wagering.

99bb is committed to promoting responsible gaming practices and providing players with the tools they need to stay in control of their gambling activity. The platform provides the following responsible gaming features to all registered account holders at no charge and effective immediately upon request:

• Deposit Limits: Set daily, weekly, or monthly deposit caps on your account via the Account Settings panel. Reductions to deposit limits take effect immediately. Increases to deposit limits are subject to a 24-hour cooling-off period before they become active.
• Session Time Limits: Set a maximum session duration after which you will be automatically logged out of your 99bb account.
• Cooling-Off Period: Temporarily suspend your account for a defined period of between 24 hours and 6 weeks. During a cooling-off period, you will not be able to log in, deposit, or wager.
• Self-Exclusion: Permanently close your account and exclude yourself from the 99bb platform. Self-exclusion requests are processed within 24 hours. Once confirmed, a self-exclusion cannot be reversed for a minimum period of 6 months.
• Reality Checks: Enable periodic on-screen notifications reminding you of the time elapsed during your current gaming session.

99bb strictly enforces its minimum age policy of 21+ for all players. If you are aware of a minor who is accessing the 99bb platform, please notify us immediately at [email protected].

All content on the 99bb platform, including but not limited to the 99bb brand name, logo, website design, graphics, text, software, game interfaces, and promotional materials, is the intellectual property of 99bb or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 99bb platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms & Conditions. This licence does not include the right to reproduce, distribute, modify, publicly display, or create derivative works from any content on the 99bb platform without prior written consent from 99bb.

To the maximum extent permitted by applicable law, 99bb and its directors, employees, agents, affiliates, and game providers shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with your use of or inability to use the 99bb platform, including but not limited to losses arising from:

• Interruption, suspension, or termination of the 99bb platform or any part thereof for any reason.
• Any technical failure, server outage, network disruption, or data loss affecting your account or any game session.
• Any error in the display of odds, game outcomes, or account balances subsequently corrected by 99bb.
• Unauthorised access to your account resulting from your failure to maintain the security of your login credentials.
• Any decision made by 99bb in the exercise of its rights under these Terms & Conditions, including the refusal, limitation, or cancellation of any bet or the suspension of any account.

Nothing in these Terms & Conditions shall limit or exclude 99bb's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

99bb collects, processes, and stores personal data in accordance with its Privacy Policy, which is published at https://99bb.io/privacy-policy and forms part of these Terms & Conditions by reference. By registering on the 99bb platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

99bb uses industry-standard 256-bit SSL encryption across all pages and transactions to protect the confidentiality of your personal and financial data. Player funds are held in accounts separate from 99bb's operational funds.

99bb reserves the right to amend these Terms & Conditions at any time. Where changes are material, 99bb will endeavour to provide reasonable advance notice to registered players via email or a platform notification. Minor corrections, clarifications, and updates that do not materially affect player rights may be made without advance notice.

The date of the most recent revision will be reflected in the Effective Date stated at the top of this document. Continued use of the 99bb platform following the publication of any revised Terms & Conditions constitutes your binding acceptance of the revised terms.

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable offshore gaming regulations. 99bb operates as an offshore platform and does not make any representation as to its regulatory status under Bangladeshi law.

In the event of a dispute regarding a bet settlement, game outcome, account balance, or any other matter, you should contact 99bb customer support in the first instance. 99bb will endeavour to resolve all disputes in good faith within a reasonable timeframe. 99bb's decision on any dispute relating to the application of game rules or the interpretation of these Terms & Conditions shall be final, unless the dispute qualifies for referral to an independent dispute resolution body as determined by 99bb.

If you have any questions about these Terms & Conditions or any aspect of the 99bb platform, please contact the 99bb support team:

Please note: email addresses on this page are provided as plain-text contact references only. Do not send sensitive account information such as passwords or payment details by email. 99bb support staff will never ask for your account password.